How can we help?

Below are some commonly asked questions. If you still need to contact us, please give us a call or send us an email.

FAQs - Support & Maintenance

FAQs

How often do you service the machines?

Most machines are online, so they let us know when they need a refill.

How are the machines replenished?

Our Coke Vending business partner will replenish stock at a time convenient to you.

What if there is a fault with my vending machine?

The online monitoring of machines means we will know about most faults quickly. But if you need to report a fault, each machine has a unique number. If the matter is urgent, simply give us a call and let us know your machine needs some attention.

How quickly can the machines be fixed?

Depending on the seriousness of the fault, a Coke technician will generally respond within 4 hours of being notified of a hazard or major breakdown.

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